PRIVACY POLICY

PRIVACY POLICY

CONCEPTS

Website is https://dubai.itstep.org , as well as all used subdomains

User — all persons who visit the website https://dubai.itstep.org and its subdomains, consume services or transmit information to STEP IT Institute. Personal data is any data about the User.

Processing of personal data is any action carried out by STEP IT Institute or an Authorized Service Provider when processing User's Personal Data. Services are all free and paid products or services offered by STEP IT Institute on the website. Company is STEP IT Institute company, which is the legal owner of the website and implements Services through the website

An authorized service provider is a contractual partner of the Company that processes personal data to better present the Company's services to the User, display advertising and a person who fulfills the requirements arising from the law. The authorized provider must comply with the requirements set out in the GDPR (General Data Protection Regulation).

GDPR - General Data Protection Regulation (EU) 2016/679.

 

PRIVACY POLICY

This privacy policy describes in detail what information the Company collects about the User, how it uses it and what the rights and choices of the User are.

The company has created this Privacy Policy to demonstrate its strong commitment to privacy and security. The privacy policy describes how the Company collects data about all end users using the website's online services, including those who use the Services without an account, and those who purchase products or services.

Please, read the Company's Privacy Policy carefully.

By visiting and using the website, the User agrees that both the use and possible disputes related to confidentiality are governed by this Privacy Policy.

In order to keep up with technological changes, new laws and regulations, the Company may need to change the Privacy Policy from time to time.

In this case, the Company will post the changes on the website and update the effective date to indicate when the changes were made.

By continuing to use the website, after making changes, the User agrees to the Privacy Policy in its latest version.

 

INTRODUCTION

The Company may collect and store personal and other information that people voluntarily provide to the Company on the Internet, or when they visit the Company's website, purchase services, or contact the Company through the website.

The Company may contact through the website those who specifically requested it, as well as subscribed to the newsletter, participated in events or purchased services from the Company.

The Company collects personal information when users register and make purchases using the services and website and authorized service providers of the Company. Typically, this information is a name and email address to add to the list, or a name, email address, and credit card details to purchase services. All this data reaches the Company only through the people themselves.

The company uses the collected data in various ways, including for setting up functions and advertising, as well as for sending offers by email. For various purposes and in the cases described below, the Company may also transfer the information received to third parties, such as authorized service providers.

If a person has not notified the Company in accordance with the process described below, the Company reserves the right to use and transfer to third parties all the data that this person provided to the Company either when visiting the website or in any other way and for any other purposes. This helps the Company and third parties to send more up-to-date information about products and services.

Please keep in mind that whenever a person voluntarily publishes personal information, for example, in his/her chronicle on social networks, online magazines, e-mail or chat portals, this information is visible, collected and can be used by others besides the Company. The Company cannot be held responsible for any use of such unprotected information by third parties.

 

PERSONAL DATA COLLECTED BY THE COMPANY, AND HOW IT IS USED

When making a purchase on the website, the Company requests personal data from the User, including name, email address, postal address in case of the company, phone number, payment information and credit card number in case of payment. If a purchase is made for several people at the same time, the Company also requests their name and email address, and may also request additional information, including for making a payment.

When subscribing to the newsletter, the Company will ask you to specify the User's name and email address. The Company uses this data and any data provided in any subsequent process primarily to provide information to Users of the Company's products and services.

The Company does not disclose, exchange or sell the data it owns to third parties, except in cases where there are certain conditions described below, in which case the Company may transfer the data to a third party.

 

WHAT INFORMATION THE COMPANY COLLECTS

The Company collects information when visiting the website, making purchases there and subscribing to the newsletter, when responding to surveys and when participating in offline events.

The Company collects and stores the following information: name, email address, billing address, credit card details (for refund), age, gender, income level, education level, profession, answers to survey questions, registration channel, account creation date, account renewal date, IP address, timestamp, device type, operating system, web browser, click when opening email, user name, user behavior, login history, order information, location, social media account information, photo, language, country, time zone, birthday, email rating, phone number, phone conversations records, feedback (for the latter, the Company will ask for a separate permission).

 

USE AND PURPOSES OF PERSONAL DATA

The Company collects, stores and manages personal data for:

- work, improvement and promotion of their services;

- to contact Users if they have expressed a desire for that;

- to answer questions and letters received by the Company (in this case, the Company will not use the address to answer for any other purposes);

- track and analyze trends such as purchase history, sales reports, website behavior, click statistics and email openings;

- promote its products and services through email marketing, advertising, targeting on Google and Facebook and other social networks;

- for administrative and legal reasons.

 

ACCESS TO PERSONAL DATA IN THE COMPANY

In the Company, access to Users' personal data is provided only to those whose task is to provide services and products, contact customers and respond to their requests (including refunds).

The relevant employees of the Company or team members are given access to information only to the extent that it is necessary for them to perform their tasks.

 

ACCESS TO PERSONAL DATA OUTSIDE THE COMPANY

The Company uses authorized service providers to operate and develop its website and to receive assistance with certain functions (such as payment management, email forwarding, conducting surveys and campaigns, data posting, marketing management and some technical support and customer support operations).

The Company takes measures to ensure that these service providers have access to personal data only to the extent and for the purposes defined by the Company, confidentially and in accordance with the GDPR rules.

The company uses third-party solutions for marketing and its analysis.

These processes take place on third-party platforms, as well as in Company accounts (for example, Google Analytics). Data processing is carried out in accordance with the data protection rules.

 

AUTHORITIES REPRESENTATIVES

The Company may disclose personal data, including the contents of correspondence, to third parties, if it deems it necessary and in accordance with the law, at the request of authorities or auditors.

The Company may also disclose personal data if it finds that the actions of the relevant person contradict the published rules and principles or to protect the rights, property, security of the Company, etc., as well as to prevent fraud and malicious intent.

 

REASONS FOR SAVING PERSONAL DATA

The Company retains certain collected information while the User is active on the Company's website, as well as in some cases when the User's account is closed for the following reasons:

- so that the Company no longer contacts the person who asked not to do this;

- to better understand the traffic to the Company's Website in order to provide all Users with the best possible experience;

- to identify and prevent abuse of the Company's website, illegal actions directed at the website, and violations of the terms of use of the Company's services;

- comply with current legislation, tax and accounting requirements. If we do not have a permanent legal or business need to store User data, the Company will delete or anonymize it.

 

DATA VISIBLE TO THIRD PARTIES, DEALERS

Event registration links are sometimes linked to the accounts of authorized service providers. In this case, the owner of the link has access to the information that was entered on it. This can be an email address, name, mailing address, or any other requested information. The Company is not responsible for the data provided by customers to distributors.

 

PURCHASES ON THE COMPANY'S WEBSITE

If a User purchases services on a website page, the Company uses the data entered during the transaction only for making a purchase.

The Company does not transfer this data to other parties. Before making a purchase on the Company's website, the User must read and agree to the terms of use, which are clearly indicated on the website before completing the purchase.

 

COOKIES AND TRACKING TOOLS

The Company uses cookies on its website to make it easier to use.

Cookies help the Company to:

- remember the country and language preferences of Users; 

- provide information of interest;

- understand the target group and traffic patterns;

- enable automatic login to those parts of the website that require membership.

Cookies can be disabled: if the transmission of relevant information via cookies causes inconvenience, the Company recommends disabling this feature on its website. This can also be done in the browser settings.

Please understand that disabling cookies limits the capabilities and functionality of the website in order to ensure the best user experience.

 

DISCLOSURE OF DATA TO ADVERTISERS (AUTHORIZED SERVICE PROVIDERS), SOCIAL NETWORKS

Since the Company has its own social media page, and the Company also uses the opportunity to advertise on this social media channel, the Company may collect messages and personal data of users and use this information similarly to other personal data specified in this Privacy Policy.

By sharing their information, people agree that the Company collects, stores and uses their data.

The company complies with restrictions on the use of data in social networks.

The Company transmits any information that it collects through advertising on social networks only to authorized service providers.

The Company is responsible for ensuring that our authorized service providers ensure the security and confidentiality of all information obtained from advertising on social networks.

The Company does not use the data obtained through advertising on social networks for any purpose other than a summary and anonymous assessment of the effectiveness and efficiency of advertising activities. The Company does not aim to identify a specific person, web browser or device using data.

The Company does not transfer information obtained through advertising and campaigns, including anonymous aggregate information, to the networks of other advertising producers or any other service providers for advertising or commercial purposes.

 

GENERAL DATA PROTECTION REGULATION (GDPR)

Implementation of the GDPR on May 25, 2018 in order to protect the personal data of citizens of the European Union (EU).

All residents of the European Economic Area (EEA) who visit the Company's website have certain rights with respect to their personal data.

The Company responds to all asks and requests coming to us from persons wishing to exercise their respective rights.

You can contact the Company at dubai@itstep.org

 

USER'S RIGHTS TO REFUSE PROCESSING OF PERSONAL DATA

Access to personal data, their correction, updating or the desire to delete information from the database.

If a User wants his/her data to be deleted from the Company's database, he/she will lose access to all the Company's materials in which he/she actively participated or bought.

Objection to the processing of your data, request for restriction or transfer.

All members of the Company's mailing list have the right to refuse to receive marketing messages from the Company at any time.

To do this, the User can click on the "Unsubscribe" link at the end of each newsletter (if available).

In addition, it is possible to update the preferences associated with your list by responding to any (news) letter from the Company or by sending a separate letter to dubai@itstep.org Even if the Company has received personal data and processed it with the prior consent of the person, the consent can be revoked at any time. This does not affect the legality of the use of the data before the refusal or further use of the data, if the Company is legally obliged to do so.

To file a complaint and get additional information about the use of data, you should contact your local data protection organization or an appropriate specialist.

 

PRIVACY POLICY OVERVIEW

The Company reserves the right to revise the Privacy Policy, terms of use of services and other rules at any time and in any way, updating what is presented here.

QUESTIONS ABOUT THE PRIVACY POLICY

If you have any questions about the Privacy Policy or the methods described above, please contact the Company at dubai@itstep.org

The terms of confidentiality are valid from 04.01.2023